"We know first-hand how complex the technical planning and execution of virtual events can be, and we're very glad it was always in good hands with you. It was a pleasure to work with you, develop ideas for our platform and run the event. Thank you for your advice, the great platform and the consistently friendly atmosphere in our meetings."
X
Technical Support.
Navigate confidently through the world of virtual communications. From corporate meetings to client webinars, we take care of the technology so you can focus on what matters.
The Philosophy
We handle the tech,
We handle the tech,
you focus on the content.
Whether you're organising a staff meeting, a webinar or a video conference with your stakeholders, you should always be able to think about the content of your meeting, not wrestle with technical difficulties. That's exactly where we come in.
As a specialised agency for live communications, online and hybrid events, we take the stress out of every video conference. With a dedicated project manager digitally present at every call, we ensure everything runs perfectly. We handle setup, breakout rooms and collaboration elements so you can focus entirely on your meeting. All you have to do is show up.
Why PIRATEx?
Our comprehensive support solutions in detail.
01
Initial Call & Analysis
To understand your goals and optimally structure your online engagement plans, we start with a brief kick-off call.
02
Implementation Expertise
From interaction design to registration processes. We advise you on effective implementation strategies tailored exactly to your attendees.
03
Optimal Software Selection
We help you choose the most suitable video conferencing software and the features required for your event's success.
04
Technical Pre-Checks
Technical checks with all speakers ensure high-quality video, clear audio, smooth screen sharing and error-free video playback.
05
Live Management
During your online event we manage waiting rooms, moderate breakout rooms and ensure all attendees have a seamless experience.
06
Post-Event Materials
We provide you with recorded video materials and attendee details for future use or follow-up communications.
Optional
Add-ons
No two events are the same. We tailor our support to your specific needs. Here are the most common extensions:
Additional Support Hours
Customise your support package with extra hours for a fully bespoke experience.
Software Licences
Use premium software licences and integrate collaborative tools for increased engagement.
Editing & Video Post-Production
Elevate your content with professional video editing and processing of recordings (pre-records).
Live Direction
Let us control speakers and cameras live, like a TV production, for a completely polished presentation.
Ongoing Support
Entrust us with the seamless management of your regular webinar series and recurring conferences.
Eye-level collaboration
What our clients say
"We took away so many great approaches from your workshop for our team. It was exactly the enriching spark we were hoping for: a shared 'organiser language'. With the momentum it created, we made real progress on our open projects during the remaining team days."
"The PIRATEx team supported us at our 1st Douglas Retail Media Summit. The concept, organisation and technical execution were excellent. The team communicates quickly and gave us great advice. The event was a great success and I can recommend PIRATEx without reservation."
SUPPORT FAQ
Frequently Asked Questions
Which video conferencing tools do you support?
We support all leading tools such as Zoom, Microsoft Teams, Webex and Google Meet, and we're happy to advise you on specialised platforms for webinars and virtual conferences.
Do you offer support for international speakers?
Yes. We conduct pre-event checks with speakers worldwide, testing latency, connection stability and audio in advance.
Is streaming integration also possible?
Absolutely. We can seamlessly connect your video conference to event platforms or our professional streaming studio if you prefer hybrid setups.
Let's talk about your
next project.
Every virtual experience tells a unique story. As your full-service event agency we adapt our concepts and services to do justice to your vision.
Get in touch