"Wir wissen sehr gut, wie aufwendig die technische Planung und Umsetzung von virtuellen Events ist und sind sehr froh, dass wir dies bei euch stets in guten Händen wussten. Es hat Spaß gemacht, mit euch zu arbeiten, Ideen für unsere Plattform zu entwickeln und schließlich das Event durchzuführen. Danke für eure Beratung, die tolle Plattform und die stets freundliche und fröhliche Stimmung in unseren Treffen."
X
Technical Support.
Navigate confidently through the world of virtual communications. From corporate meetings to client webinars – we take care of the technology so you can focus on what matters.
The Philosophy
We handle the tech,
We handle the tech,
you focus on the content.
Whether you're organising a staff meeting, a webinar or a video conference with your stakeholders: you should always be able to think about the content of your meeting – not wrestle with technical difficulties. That's exactly where we come in.
As a specialised agency for live communications, online and hybrid events, we take the stress out of every video conference. With a dedicated project manager digitally present at every call, we ensure everything runs perfectly. We handle setup, breakout rooms and collaboration elements so you can focus entirely on your meeting. All you have to do is show up.
Why PIRATEx?
Our comprehensive support solutions in detail.
01
Initial Call & Analysis
To understand your goals and optimally structure your online engagement plans, we start with a brief kick-off call.
02
Implementation Expertise
From interaction design to registration processes – we advise you on effective implementation strategies tailored exactly to your attendees.
03
Optimal Software Selection
We help you choose the most suitable video conferencing software and the features required for your event's success.
04
Technical Pre-Checks
Technical checks with all speakers ensure high-quality video, clear audio, smooth screen sharing and error-free video playback.
05
Live Management
During your online event we manage waiting rooms, moderate breakout rooms and ensure all attendees have a seamless experience.
06
Post-Event Materials
We provide you with recorded video materials and attendee details for future use or follow-up communications.
Optional
Add-ons
No two events are the same. We tailor our support to your specific needs – here are the most common extensions:
Additional Support Hours
Customise your support package with extra hours for a fully bespoke experience.
Software Licences
Use premium software licences and integrate collaborative tools for increased engagement.
Editing & Video Post-Production
Elevate your content with professional video editing and processing of recordings (pre-records).
Live Direction
Let us control speakers and cameras live, like a TV production, for a completely polished presentation.
Ongoing Support
Entrust us with the seamless management of your regular webinar series and recurring conferences.
Zusammenarbeit auf Augenhöhe
What our clients say
„Aus eurem Workshop konnten wir viele Ansätze super für unsere Arbeit im Team mitnehmen. Es war genau der bereichernde Impuls, den wir uns gewünscht haben, in einer gemeinsamen „Veranstalter-Sprache". Mit dem daraus resultierenden Drive konnten wir die restlichen Team-Tage sehr gut an unseren „Baustellen" weiterarbeiten und viel anstoßen."
"Das PIRATEx Team hat uns bei unserem 1. Douglas Retail Media Summit begleitet. Die Konzeption, Organisation und technische Umsetzung war exzellent. Das Team ist reaktiv in der Kommunikation und hat uns sehr gut beraten. Das Event war ein großer Erfolg und ich kann PIRATEx uneingeschränkt empfehlen."
SUPPORT FAQ
Frequently Asked Questions
Which video conferencing tools do you support?
We support all leading tools such as Zoom, Microsoft Teams, Webex and Google Meet, and we're happy to advise you on specialised platforms for webinars and virtual conferences.
Do you offer support for international speakers?
Yes. We conduct pre-event checks with speakers worldwide – testing latency, connection stability and audio in advance.
Is streaming integration also possible?
Absolutely. We can seamlessly connect your video conference to event platforms or our professional streaming studio if you prefer hybrid setups.
Let's talk about your
next project.
Every virtual experience tells a unique story. As your full-service event agency we adapt our concepts and services to do justice to your vision.
Get in touch